FAQS

Can I use this service without medical aid?

Yes, this service is available to all customers regardless of medical insurance status

What kind of medical issues can I call about?

You can call for any health-related concern. Eg. emergencies, symptoms, medication questions, or general advice

Who will I speak to when I call?

You’ll speak directly with qualified healthcare professionals for immediate and reliable guidance

Is this a diagnostic service?

While we don’t provide diagnoses over the phone, we offer expert advice and guide you on the next best steps

Can I call anytime?

Yes, we’re available 24/7—whenever you need medical guidance or support